Privacy Policy
Last updated: 6 June 2026
VESSEL TECH LLC (“Vessel Tech”, “we”, “us”, or “our”) operates the website at vesseltech.co and the software platforms and services we provide. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We are committed to handling personal information responsibly and only as described here.
1. Information we collect
We collect information in the following ways:
- Information you provide. When you contact us (for example by email) or request information about our platforms or services, we collect the details you choose to share, such as your name, email address, company, and the contents of your message.
- Information collected automatically. When you visit our website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies.
- Service data. Where you use one of our platforms under a separate agreement, we process the data necessary to deliver that service, as governed by that agreement.
2. How we use information
We use the information we collect to:
- Respond to enquiries and provide the information or services you request;
- Operate, maintain, secure, and improve our website, platforms, and services;
- Communicate with you about your enquiry, account, or our services;
- Monitor usage, prevent fraud and abuse, and ensure reliability and security;
- Comply with legal obligations and enforce our terms.
3. Legal bases
Where applicable law requires it (such as the GDPR), we process personal information on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations.
4. Sharing of information
We do not sell your personal information. We may share information with:
- Service providers who process data on our behalf (for example hosting, infrastructure, analytics, email, and payment processors such as Stripe), under appropriate confidentiality and data-protection obligations;
- Legal and safety recipients where required by law, regulation, legal process, or to protect the rights, property, or safety of Vessel Tech, our users, or others;
- Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Payment processing
Payments, where applicable, are processed by third-party payment providers such as Stripe. We do not store full payment card details on our systems. Your payment information is handled in accordance with the payment provider’s own privacy policy and security standards.
6. Cookies
We use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Security
We use appropriate technical and organisational measures to protect personal information, including encryption in transit and at rest, access controls, and monitoring. No method of transmission or storage is completely secure, but we work continuously to safeguard the data entrusted to us.
9. International transfers
We may process and store information in countries other than the one in which you reside. Where we transfer personal information internationally, we take steps to ensure it receives an appropriate level of protection.
10. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, to object to certain processing, and to data portability. To exercise these rights, contact us at support@vesseltech.co.
11. Children’s privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them.
12. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us at support@vesseltech.co.